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The Spa & Salon industry is taking hype with increased attention over appearance and wellness. Though the industry is driven by repetitive customers but the competition among them is quiet high and to survive in this, apart from your spa & salon services, you need to differentiate your store above the rest.
Get a level ahead and give your customers an app that will make their life easier with booking services online and avoiding the waiting time at salon/stores.
With spa and salon business, the photos of services do matter. You can display your services with photos and let customers have a look at your store’s ambience and service areas.
Allow customers to book online via your app irrespective of their time of booking and location.
You can give benefit to your customers to schedule their appointments to avoid the wait time at salon.
You can keep a track of client’s details such as their previous services taken, their preferred services, etc which can help you understand your client and send offers and deals accordingly.
This allows you to increase your salon/store bookings and number of clients by rewarding your existing clients with either pointsor service earnings in their app wallet.
App wallet allows customers to avoid filling the necessary payment information at the time of check outprocess;all they have to do is make payment directly from their wallet.
Deep Link allows spa & salon store to promote links on various social media like Facebook and WhatsApp which will lead customers directly a specific service page, or offer page or any other page they want to boost.
This allows you to provide users with important updates as well as offers and deals.
Having News, Blogs and Events on your app can be enabled via this feature. This can be helpful in driving traffic to your app.
You can give your client variety of payment gateways to ease the payment process such as mobile wallet, credit card, debit card, net banking, cash on delivery, payment gateways such as, Pay U, PAYTM, CC Avenue, etc.
Service reviews contribute a lot in this industry to increase the customer base. The reviews from existing customers can boost up the numbers.