How On-Demand Delivery App Can Be Useful During COVID 19 Days?

We all know that any kind of necessity always arises from some kind of necessity. This is more understandable as we witness the outbreak of the devastating pandemic, CoronaVirus. However, the online business sector that focuses on food delivery services can flourish given the catastrophic situation. Working from home, being in quarantine, maintaining social distance are some scenarios that are forcing more & more people to depend on these delivery applications & services. With little research, you will realize the importance of a mobile app development company of today’s time. The on demand delivery application that you can craft by availing their services can actually help you get hands on a money-spinning and beneficial business. Such delivery apps prove to be extremely useful for people especially during the COVID-19 days.

Features to incorporate in the delivery application for combating COVID-19

The process of on demand food delivery app development is something that most people are engaging in currently for ensuring a steady flow of revenue. To be able to be self-sufficient & helping other people by giving them the option of ordering food online, you need to incorporate important features into your on-demand delivery app.

The list of must-have features are as follows:

• Carryout and delivery in a contactless manner – With the outbreak of the coronavirus, both customers & on demand apps delivery executives know how important it is to maintain social distancing. The service providers are constantly striving to improve the user experience by strictly maintaining these safety measures.

As you start developing your own application with a sound mobile app development company, you must facilitate customers with touch less pickup orders as a delivery option. When the executive knocks at the store, you can call up the store & inform them regarding his arrival. The person will leave the order on the chair or table or vehicle outside of the front door. After the completion of every order, sanitization will take place.

Contactless delivery is something that will gain momentum in the coming years for restricting interaction with delivery executives. The delivery boy will receive instructions from the customer regarding where to leave the order. For example, pizza orders are usually left on the customer’s porch as coached by him/her. After leaving the order, the delivery boy will wait at a protected distance for the imbursement in case the customer has not opted for net banking.

• Virtual assistance – Online food ordering is something that is becoming the new normal especially when more & more people are working from home these days. However, they will still feel hesitant before ordering due to the virus and might not show faith in the food products. But with the on demand delivery app clone from mobile app Development Company, you can include a video call or virtual assistance feature. Thereby, users prior to making a purchase can witness the quality of the food products, vegetables for ensuring they are ordering from a safe service provider. By this not only you can win the trust of your valued customers but also get hands on a considerable amount of revenue.

• Emergency concern kit – During the lockdown period, every on demand application must integrate the feature of emergency kit for users. The on demand food delivery app template that you choose for helping people during the pandemic must carry an inventory of fundamental necessities. So not just the food orders but these emergency kits must also always be ready to ship. By this it is possible to attract your target audience and keep them hooked to your online platform even more. You will then also carry the capacity of fulfilling timely delivery & logistics challenges.

Basic features for Customer’s App

When you are all set to grow your online food delivery business, not only the on-demand delivery services must be impressive but the on demand delivery app features must be too.

The list of must-have features are as follows:

• Adding parcel details – You must offer users the liberty of adding every parcel detail while ordering from you on demand delivery app. This will include the delivery place & date, parcel size, the number of products, etc. By this, package preservation by the courier takes place in its best form.

• Track order – The on demand tracking feature is a must-have and the developer teams of mobile app Development Company very well know the importance of this. The Google Map integration feature enables the user to trace their order and the delivery executive who is assigned the task for delivering the package. The customer can then aptly learn about the estimated time of the delivery boy’s arrival and also the end-to-end procedure from parcel pickup to the delivery.

• Ratings and reviews – It is important to permit every customer to pen down their experiences of utilizing your on demand applications food delivery. Consumers can rate & comment about the application on the Google Play Store and Apple App Store.

Basic features for Deliverer’s App

If you are thinking of putting forward on demand app services concerning food delivery, you need to select the delivery executives carefully. They are the ones who keep your online business erect by making timely deliveries and by taking good care of the parcels until delivery.

The features that you must incorporate for them are:

• Order history – Every delivery executive that you appoint for your on demand delivery apps, must be able to check all the past deliveries. The app must contain a summary of his deliveries starting from tried deliveries to the genuine deliveries made, tips on every delivery, entire delivery fees, time allotted for a single delivery, etc. This will keep the executives motivated as they will be then able to check their credibility to your business.

• Reject or Accept delivery – Package delivery boys must always be offered the independence of working at their own will. The deliverer has to accept the request done by the customer and only then the delivery can take place. Thereby, in the gig economy, the delivery executives are free to reject or accept their delivery orders.

• Checking payment history – This particular feature will contain every received payment, commission, pre-tip, on the whole delivery payment charge, post-tip, etc. By this deliverers can easily keep a track of their monthly wages and also track their record of the daily earnings.

Final Say

It is the tumultuous times we are in currently due to the outbreak of the CoronaVirus. It must be the objective of every individual to help others as well as themselves. Start your application development process by appointing a mobile app development company for your on-demand services.  An on demand food delivery app in terms of demand will always be higher as people cannot go out but yet they need tasty food for satiating their taste buds. So seize the opportunity, get in touch with us and we guarantee that you will never need to look back. Online business endeavours in the current times will always prove to be rewarding.